Reference

Open your apbook privacy choices

Your account, wallet, device, and lobby data are covered by this Privacy Policy, including records linked to UPI, Paytm, PhonePe, and Google Pay.

Account data scopeCookie choicesUPI receipt recordsKYC privacy path
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apbook Open your apbook privacy choices
CONTACT ROUTES

Contact us for privacy requests

Privacy requests work better when you send them through a path linked to your account.

Privacy inbox Email us for access, correction, deletion, or consent questions. Include your registered contact detail, a short request, and any payment reference only when it is needed to locate the relevant record.
Live chat path Use chat when your privacy question is linked to current account access. Our team can confirm the request category, collect the minimum details, and move sensitive changes to a verified email thread.
Security escalation If you think your account or payment record is exposed, contact us quickly. We may freeze changes, check login history, verify recent device activity, and confirm the next privacy step with you.
ACCOUNT SAFETY

Browse how we protect your data

We treat privacy as an account operation, not a vague promise. Your data moves through defined steps: collection, use, storage, limited sharing, retention, and deletion where allowed.

Collection purpose

We collect account details, device signals, KYC records, payment references, and support messages for clear reasons: account access, wallet matching…

Cookie controls

Cookies help us keep you logged in, remember simple preferences, measure page errors, and detect unusual access.

Account security

We use login checks, session monitoring, device signals, and manual verification where risk appears.

Retention rules

We keep records only for business, legal, tax, security, and dispute needs.

Sharing limits

We share limited data with payment partners, verification vendors, hosting providers, analytics tools, and support systems only when they help…

Change requests

You can ask us to correct, access, restrict, or delete eligible data.

Check your Privacy Policy questions

These answers focus on your privacy rights and how we handle data connected with your account. They explain what we collect, how payment records are used, when data is shared, and how you can reach us. If your request depends on identity or transaction history, we may verify you before acting.

It covers account details, login activity, device signals, KYC records, payment references, support messages, cookie data, and transaction history linked to your account. It also explains why we collect each category.

We use payment references to match deposits and withdrawals, resolve failed transactions, prevent misuse, and answer account queries. We do not need your full wallet access for normal transaction matching.

Yes, you can ask us to correct eligible account details. We may request identity checks before changing mobile numbers, email addresses, KYC details, or payment records because those changes affect account security.

You can request deletion of eligible data. Some records may need to remain for legal, tax, security, fraud prevention, or dispute reasons, and we will explain any retention reason that applies.

We share limited data with partners who help with payments, verification, hosting, analytics, security checks, and customer support. They receive only what is needed for the task and related legal duties.

Cookies help maintain login sessions, remember basic choices, detect errors, and spot unusual access. You can adjust browser settings, though some account pages may ask you to verify again.

Contact our support team through your registered email or account chat. Include the request type, your registered contact detail, and only the transaction reference needed for payment-related privacy checks.

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