Reference

Explore Our Legal Terms at apbook

Our legal framework covers everything that shapes your account relationship with us — from how we handle your personal data to the terms that govern each transaction made…

Privacy PolicyTerms of UseCookie PolicyAccount RulesData Retention
apbook Explore Our Legal Terms at apbook
LEGAL CONTACT PATHS

Reach Our Legal and Compliance Team

If you have a question about any clause in our terms, a data subject request, or a complaint about how your account has been handled, our team has dedicated paths for each…

Email Legal Team Send your data request, terms query or formal complaint to our legal address. We acknowledge every submission and respond with a case reference number within 48 hours of receipt.
Live Support Chat Our support agents can route you to the correct legal department for account-specific matters. Available around the clock so no query waits beyond one business day for a first response.
Written Correspondence Formal postal submissions are accepted for data erasure and account closure requests. Include your registered account email and a description of the legal action you are requesting.
DATA AND ACCOUNT SECURITY

See How We Handle Your Data and Account

We take a structured, auditable approach to data management, cookie consent and account security.

Data Handling

We collect only what is necessary to operate your account and process payments.

Cookie Consent

A consent banner appears on your first visit. You choose which categories of cookies to allow.

Account Security

Two-factor authentication is available on every account. Login attempts from unrecognised devices trigger a verification step before access is granted.

Data Retention

Transaction records are held for the period required by applicable financial regulations.

Who to Contact

Our Data Protection contact handles subject access requests, erasure requests and objections to processing.

Requesting Changes

You can update your marketing preferences, correct personal data and request an account review directly from your profile settings.

Open Answers to Common Legal Questions

The questions below address the legal areas we hear about most — your data rights, how terms apply to your account, how cookies work and how to act on any of your statutory rights as an account holder in India.

The law that applies depends on where you are located and what your local rules permit. Access and eligibility are jurisdiction-dependent. Our terms document states the governing law clause applicable to accounts created in supported regions.

Send a subject access request to our legal email address. Include your registered account email and account ID. We will compile your data and deliver it in a portable format within the statutory period required by applicable data protection law.

Yes. Submit a written erasure request through the legal contact channel. We will delete your profile data within 30 days unless retention is required by financial or regulatory rules. We confirm completion by email once the erasure is done.

We use essential cookies to keep your session active and analytics cookies to understand how pages are used. Marketing cookies are optional and activate only after you give explicit consent via the banner shown on your first visit.

The core terms of use are the same regardless of payment method. Deposits via UPI, Paytm or PhonePe are each governed by the payment provider's own terms alongside ours. By completing a deposit you accept both sets of terms.

Minor corrections such as phone number or email updates can be made in account settings. For legal name changes or document corrections, contact the legal team with supporting documentation and we will process the update promptly.

If any individual clause is deemed unenforceable under local law, that clause alone is severed. The rest of the terms remain fully in effect and continue to govern your account relationship with us without interruption.